Have a question?
Frequently Asked Questions
How do I register a domain name?
You can register a domain name simply by contacting us directly on chat, call or on email. Our support team will search for the desired domain name, choose an available option, and complete the registration process for you in minutes.
What is web hosting?
Web hosting is a service that allows individuals and organizations to make their website accessible via the World Wide Web. It involves storing website files on a server connected to the internet, ensuring your website is available 24/7.
What type of hosting plans do you offer?
As a domain acquisition and web design firm, our role extends beyond mere hosting provision. We specialize in curating hosting solutions from a global array of providers, leveraging our expertise to meticulously select and negotiate the most fitting hosting plans for your website and overarching vision.
Our hosting offerings encompass a diverse range of plans, meticulously tailored to cater to varying website requirements. Whether you operate a small personal blog or a sprawling corporate website, we orchestrate an array of hosting options including shared hosting, VPS hosting, dedicated hosting, and cloud hosting, ensuring that your specific needs are not only met but exceeded.
Can I transfer my existing domain to your service?
Yes, you can transfer your domain to our service. Simply initiate the transfer process through your account dashboard or contact our support team for assistance. We’ll guide you through the steps and ensure a seamless transition.
What happens if I exceed my hosting plan’s resource limits?
If you exceed your hosting plan’s resource limits, we’ll work with you to either upgrade your plan or optimize your website to better utilize resources. Our goal is to ensure your website performs optimally at all times.
Do you offer website maintenance services?
Yes, we offer website maintenance services to keep your site running smoothly and up-to-date. This includes regular updates, security patches, backups, and performance optimization.
What is your uptime guarantee?
We strive for maximum uptime and typically offer a 99.9% uptime guarantee. This ensures that your website remains accessible to visitors without interruption.
Do you provide website design services?
Yes, we offer professional website design services tailored to your specific needs and preferences. Our team will work closely with you to create a custom website that reflects your brand and achieves your goals.
Can I transfer my existing website to your service?
To initiate the transfer of your domain to our service, it is imperative to first secure backups of all existing website files and databases. Subsequently, upon reaching out to our team, you will be furnished with domain access credentials, accompanied by comprehensive instructions and guidance facilitating the seamless relocation of your site to our servers. Rest assured, our team remains steadfast in guiding you through each step of the process, ensuring a smooth and efficient transition.
What security measures do you have in place for hosting?
We take security seriously and implement various measures to protect your website and data, including SSL certificates, regular backups, firewall protection, and malware scanning.
How do I manage my hosting account?
As a valued client, managing your hosting account is a crucial aspect of ensuring optimal performance and security for your website. While our comprehensive service package includes full management of the account, site, and associated services, we acknowledge that some clients may possess an adept technical team capable of handling these responsibilities internally. In such cases, we extend the option for clients to manage their hosting account independently.
It’s important to note that regardless of whether management is undertaken by our team or by your internal staff, our service fee remains consistent as part of our comprehensive package. Any inquiries regarding potential adjustments to fees should be directed to our dedicated billing team for further consideration and resolution.
Your dream website awaits—take the first step today!
Unlock budget-friendly websites and realise your online vision effortlessly. Seamlessly submit inquiries, call, or chat with us to embark on an extraordinary journey toward establishing your online presence.
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